Privacy Policy

This privacy policy sets out how Beauty By Rene uses and protects any information that you give Beauty By Rene when you use this website.

Beauty By Rene is committed to ensuing that your privacy is protected.  Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

What we collect

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.We may collect the following information:

- name

- contact information including email address

- demographic information such as postcode

What we do with the information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Security
How do we contact site visitors?

We are committed to ensuring that your information is secure.  In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We use Cookies - but what are Cookies?

A cookie is a small data file that can be transferred by a web server into your computer's hard drive when you visit a website. The information stored in a cookie can be read by the web server.  It is used to allow a website to recognise your computer when you revisit a website or browse from page to page within a website.  Only the web server that sent the cookie can read and therefore use that particular cookie.  Cookies can help a website to arrange content to match users' preferred interests more effectively and/or avoid the need for users to re-enter data when they revisit a website.  Cookies are commonly used on the internet and do not harm your computer or computer files..  Ref; www.allaboutcookies.org.

How do we use cookies on the Website?

We use cookies on the Website for our own internal purposes to track how users navigate through the Website in order to enable us to evaluate and improve the Website and our online services.  We use cookie-derived information to:

  • Compile statistical data on the use of the Website which can be used to manage and plan enhancements to our services to facilitate users' ability to navigate through the Website.

  • Ascertain whether the Website is operating at an optimal level.

  • Personalise and improve the service we offer to you by establishing which area of the Website are of most relevance to you.

We do not use cookies to track your use of the internet after leaving the Website, nor will we pass on any cookie-derived information to third parties other than as set out in this Cookies Statement.

What kind of cookies do we use on the Website?

Google Analytics - is used to provide us with an understanding of how our site is performing.  It enables us to ensure you receive a high level customer experience which we would expect when visiting any website.  You can find more information on Google's position on privacy by visiting www.google.com.

Can I decline to accept cookies?

You are not obliged to accept a cookie that we (or any other web server) send to you.  Most browsers accept cookies automatically but you can modify the settings in your browser to turn off this feature.  However, cookies are integral to some area of the website and to certain parts of our on line services to you.

How do I modify my browser to turn off (disable) the cookie acceptance feature?

If you would like to accept or decline cookies, you can find help about modifying your browser by visiting: www.aboutcookies.org.

Links to other websites

Our Website may contain links to other websites of interest.  However, once you use these links to leave our site, we do not have any control over that other website.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy.  You should exercise caution and look at the privacy policy applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever your are asked to fill in a form on our website, look for the box that you can tick to indicate that you agree that your information can be used by our marketing team for direct marketing purposes.

  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at beautyhouse@hotmail.co.uk.

  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.  We may use your personal information to send you promotional information which we think you may find interesting if you tell us the you wish this to happen.

  • you may request details of personal information which we hold about you under the Data Protection Act 1998.  Small fee will be payable.  If you would like a copy of the information held on you please email beautyhouse@hotmail.co.uk.

  • if you believe that any information we are holding on you is incorrect or incomplete, please email beautyhouse@hotmail.co.uk as soon as possible. We will promptly correct any information found to be incorrect.